We’re at this spot to help you with anything you want—whether it’s product advice, order help, or general skincare questions. At DR. AURA, we believe in building real links with our customers and providing quick, helpful responses.
Get In Touch
If you have any queries about our products or need guidance in selecting the right skincare solution, feel free to reach out to us.
Email Us
Location
Punjab, Pakistan
Have Questions? Let’s Clear Them for You
From product details to sending items and real skin results—we’ve replied to everything to help you choose with confidence. And if you want more help, our team is always here for you.
Need Help!
For your complete peace of mind, we offer Cash on Delivery (COD) across Pakistan. You only pay when you receive your parcel at your doorstep, ensuring a 100% secure shopping experience.
We value your time! Your order is usually processed within 24 hours and delivered within 3 to 5 working days. We use reliable courier services to ensure your organic kits reach you safely.
Customer satisfaction is our priority. If you receive a damaged item, just WhatsApp us a photo/video within 7 days. We will send you a brand new replacement at no extra cost. Your trust is our asset!
Good news! We offer 100% free shipping on all orders across Pakistan. You only pay the product price shown on our website—no hidden taxes, no extra fees, and no surprise costs at delivery.
According to courier company rules, the rider must collect payment before handing over the parcel. However, Dr. Aura provides a 7-day replacement guarantee—if there is any issue inside, we will replace it for you immediately!
